Privacy notice

Last updated 14 November 2026.

This notice explains how LanesHost uses personal information when you enquire about our Airbnb co-hosting service in Brighton & Hove. The website itself does not run a server-side form or store what you type; enquiries are sent by email.

Who we are

LanesHost is a trading name of Ismail Mohamed, a sole trader based in Brighton & Hove, United Kingdom. Ismail Mohamed is the data controller for the personal information described here.

You can contact us at hello@laneshost.co.uk.

What we collect

If you email us, or use the enquiry button on our website (which opens an email to us), we receive whatever you choose to send. That usually includes:

• your name and email address
• a property postcode, the number of bedrooms, and whether the home is let year-round or only while you are away
• an Airbnb listing link, if you provide one
• any other details or questions in your message

We do not ask for payment card details by email. This static website does not use analytics or advertising cookies, and it does not set cookies for the enquiry form.

Why we use it

We use this information to reply to your enquiry and, if you ask for one, to prepare a free earnings estimate and compliance check. If you later become a client, we will also use it to provide the co-hosting service and to keep the records we need to run the business.

The legal bases under UK GDPR are:

• steps at your request before entering a contract, and performance of a contract if you become a client
• our legitimate interests in responding to enquiries and operating a small hospitality-management business, where those interests are not overridden by your rights
• a legal obligation, if we must keep certain records (for example for tax)

We do not sell your information, and we will not use your enquiry to send marketing emails unless you have asked us to.

Who we share it with

Your email is delivered and stored through our email provider, acting as a processor for us. We may also share relevant details with a cleaner, linen supplier or similar partner if that is needed to quote for or deliver a service you have asked about, and only as far as necessary. We will share information if the law requires it.

How long we keep it

If you do not become a client, we keep enquiry emails for up to 24 months after our last contact, then delete them, unless we need to keep a message longer to deal with a complaint or a legal claim. If you become a client, we keep the records needed to provide the service and to meet legal and accounting duties, usually for six years after the relationship ends.

Your rights

You have the right to ask for a copy of your personal information, to have it corrected or deleted, to restrict or object to our use of it, and to ask for data portability, in the circumstances set out in UK GDPR. To use these rights, email hello@laneshost.co.uk. You also have the right to complain to the UK Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk/make-a-complaint/
• Helpline: 0303 123 1113

Changes

We will update this notice if our contact details or our use of information changes. The date at the top shows when it was last revised. Once LanesHost is incorporated, this notice will be updated to name the limited company and its registered office.